Terms and Conditions
The FAQs , Privacy and shipping pages make up part of the terms and conditions of this website as well as this page. Also of huge importance is the ‘Medicine vs Magick‘ page/blog post, please check it out if you haven’t. All items sold on this site are for ritual/spiritual use only and nothing is intended as medical advice, nor is anything intended for consumption.
Refunds and Returns
I comply fully with New Zealand law, you can check it out here
If you notice something not right with a product you’ve purchased through me, please let me know ASAP and we can organise a repair, refund or where applicable a replacement. I’ll ask for photos and I might ask you to post it back to me.
Please note that natural stones/crystals/gemstones and beads made with them are natural and part of their beauty is variation, so lines and uneveness etc is to be expected. Also no two stones are alike so what you receive might be slightly different to what you saw online. Different monitors can change the colour of things too, so some colour variation is possible. Finally all items are handmade so variations and small imperfections are normal.
Terms & Conditions
By purchasing from Apothecary Magicka and using this site you agree to and accept that:
- the products and advice on this site are not a substitute for medical advice, professional advice (e.g. getting a lawyer for legal issues), or taking action
- some products need particular care for safety reasons (e.g. candles, incense, products containing essential oils)
- that Apothecary Magicka is not liable for any damages or injury caused by misuse of our products – be safe and read the warning labels lol
- That should your order arrive in a visibly damaged box, you will notify the courier/delivery driver asap (before the have left) and contact Apothecary Magicka asap so we can start the process to organise a refund or replacement following the delivery company’s procedures, and that Apothecary Magicka (or the delivery company) is not liable for any parcels being stolen after delivery (e.g. an authority to leave)
- that you are a person worthy of goodness <3
terms and conditions - subscription boxes
In addition to the normal info on this page, things you need to know about subscription boxes are:
The Magick Box and Spell Box are a monthly or quarterly subscription. By purchasing a box you are signing up to purchase a new box every month or quarter, depending on which option you choose. You must be 18 years and older to sign up to receive a box. Only available within New Zealand.
WHEN WILL I GET MY BOX?
Boxes ship out on the 15th of the month by courier with tracking. You will get an email with a tracking number so you know where it is!
If you move and need to update your postal address please send me an email
Boxes ship out on the 15th of the month, payments are due by the 1st of the month. So if you sign up on the 10th of November, your box will be delivered on the 15th of December. This allows me to handcraft and order quality items for your box. Subscriptions auto-extend until you email me to cancel, so unless you email me to cancel you’ll have a box reserved for you.
Afterpay cannot be used for subscription boxes, sorry! It only works with the first order.
Choose which box you want, and how often you want it then order & pay for your first box through this site.
Your first box will be sent on the 15th of the following month. You’ll get an email before the next box ships out to pay for your next box.
Need to change your postal address? Just send me an email at email@example.com You won’t have to renew your subscription every year, it’ll keep going until you cancel it by emailing me. The minimum subscription period is 3 boxes. I don’t process your card payments or keep any of that information, it’s all done securely through Stripe and PayPal. But if you want to organise a bank deposit instead , or if you live locally to Foxton Beach and want to collect your box instead of having it couriered, send me an email and we can sort something out.
Minimum subscription period is 3 boxes, so 3 months for a monthly box and 9 months for a quarterly box. Cancellations prior to this will incur a $10 cancellation fee. The subscription auto-renews so if you want to cancel please email me and allow up to 4 business days to process the cancellation. So please do this before the payment is processed to make sure we catch it in time 🙂
The subscription period is open ended, minimum 3 boxes (3 months monthly, 9 months seasonal). Because of things like inflation and events affecting the price of things, the price of the boxes will eventually have to increase at some point. I’ll give you ample notice if this is the case, check if you still want it at the new price, and won’t increase it more than every 12 months. Shipping costs are unfortunately out of my control, the shipping price will go up around June/July to whatever the couriers put it up to.
To make sure nothing slips through the cracks like address changes please email firstname.lastname@example.org for all changes to your subscription box. Thanks!